Connected Office services were designed to help bring piece of mind to the small and medium-sized business (SMB) owner. Our service offerings were also created to bring enterprise-level managed IT services to the SMB market at prices they can actually afford.
That is what the Utility Revolution is all about!

Some recent Connected Office successes include:

Unique Successes
Every company is unique and therefore asks different things from their technology in order to go about their daily business effectively. At The Utility Company, we take a consultative approach when meeting every prospective customer and then strive not only to meet their immediate needs but help prepare them for their future needs as their trusted technology advisor. This case tells the stories of three very unique customers. Full story...

Per Minute Success
When you have a technical problem who do you turn to? Local community newspaper for Peterborough, Ontario, SNAP, decided to dial 1-866-My-Utility and experience firsthand the power of remote computer support - on a strictly usage basis. At only $2 per minute, SNAP was so intrigued and overjoyed at the result, they wrote an article themselves on their experience. Full story...

Distributing Successes
Mr. Janitorial of Toronto, Ontario describe why they iniitially brought The Utility Company in as a stopgap during their ‘IT guy’s’ planned leave of absence, but ended up going ‘fully managed’ in order to concentrate on customer service - not their technology issues. Full story...

Manufacturing Successes
From an 'in-house' IT person, to 'out-house' provider to the Utility model... JIT Manufacturing has come full circle as they moved from Tactical, to Reliant to Strategic use of technology. Full story...

Financial Successes
Regulatory compliance, overtaxed Exchange servers bogging organizations down and moving to proactive (versus the traditional reactive) support are a just a few of the issues addressed in the Connected Office for the financial institutions story. Full story...


Medical Successes
Connecting multiple offices, HIPAA compliance issues and Network Audits to uncover huge annual savings - these are just a few of the ways Connected Office is helping Medical Practices Full story...


Consulting Firm - MTE
“We signed on with The Utility Company when our IT support person left, resulting in a 60% annual savings in our technology services,” stated Greg Powell, President and CEO of Municipal Tax Equity Inc of Georgetown, Ontario. “We are very pleased with the level of onsite and remote support we have received along with the predictability of fixed fee managed services for our network, desktops, security and data back-up. Moving from the convenience of an internal IT resource to the Utility service model has been a smooth transition and one I would recommend to any company under 50 employees.” Full story...


Chartered Accounting Firm - Hamel & Co. Chartered Accountants
“We have contracted technology support in the traditional block service model for years,” stated Marcel Castonguay, Partner at Hamel & Co. “This model works well if you are not reliant on technology to operate your business. The Utility model really brings us into the 21st century by proactively monitoring and remotely managing the infrastructure we have, while trying to reduce its complexity and cost with solutions like online back-up and other hosted applications and services. We have moved away from wild variances in fees and service levels to a predictable, insurance-like model with The Utility Company.” Full story...

As the revolution rolls on, we will continue to update the successes our Connected Office customers have experienced. Some of the issues and concerns we've already addressed are as follows: