The Utility Company is committed to Customer Service!
In our ongoing efforts to make your service experience even better, we've given you choices in the manner in which you can contact us. Please choose from the options below.
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Also, if you have the TUC helpdesk icon located in your desktop " tool tray" then you can double-click it at any point in time to open a case (web ticket) immediately. |
If you're not a Connected Office customer yet - you should know that 95% of everyday service is through our 1-866-My-Utility Live Helpdesk. In conjunction with our army of local partners, our Utility Service Providers, you can rest assured that The Utility Company is always ready, willing and able to attend to your business-critical IT concerns.
Available 8am to 8 pm Monday to Friday (also available in 24 x 7packages). you can instantly be connected to aid by calling 1-866-My-Utility or by logging in HERE. Our Level 1 Desktop Support helps for companies who have end-user desktop helpdesk requirements. It includes problem resolution services for technical issues involving the desktop/laptop, operating system, internet connectivity and productivity applications such as Microsoft Office®.
Level 2 Network Support is for companies with complex needs and a reliance on technology to operate their business effectively. In addition to the services provided in the Level 1 package, Level 2 Network Support includes problem resolution services for technical issues involving the desktop connection to network and servers and triage support for network, servers, security and mission-critical business applications.
> Dial 1-866-My-Utility (698-8454) - Option #2 for immediate Customer Service or click here to get a CO quote.
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