Our Desktop Management services ensure your employees’ personal computers and related applications are proactively managed to avoid downtime and lost productivity.  Our services include asset and lifecycle management, security and protection, online backup and storage, and theft recovery.

Asset & Lifecycle Management
Our Asset & Lifecycle Management service is a complete, integrated offering that provides real-time management visibility into hardware and software assets, tracks software license usage, automatically distributes software, and ensures regulatory compliance and ongoing desktop optimization regardless of location.

Asset Discovery
Our Asset Discovery service identifies all IP-based network devices and lowers IT administration costs through better control of known assets. 
• Discovers all IP-based assets for accurate financial reporting and asset management
• Identifies all changes to a network environment through flexible and recurring scheduling
• Reveals unknown security risks by identifying all open ports

Asset Management
Our Asset Management service provides ongoing visibility and control over all desktops.
• Eliminates error-prone inventory collection through automated tracking of installed software and hardware
• Ensures software contract compliance by flagging unauthorized software and identifying licenses that exceed purchased amounts
• Facilitates the reallocation of unused licenses through usage tracking reports
• Ensures effective end-of-warranty and end-of-lease management by tracking associated financial information
• Eliminates onsite support visits via secure remote control
• Provides lifecycle information through move/add/change history tracking

Asset Administration
Our Asset Administration service ensures the success of your asset management initiative.
• Tracks and monitors assets to ensure they are protected
• Provides ongoing desktop monitoring and reporting for regulatory compliance, security, and financial planning
• Enforces corporate policies through proactive audits and maintenance changes

Software Distribution
Our Software Distribution service drives adherence of corporate standards by automating the
distribution of new applications.
• Minimizes downtime through automated software delivery
• Transfers data securely over the internet by leveraging SSL encryption.
• Manages data download rate and minimizes bandwidth usage
• Enables end-users to request new applications

Software Compliance
Our Software Compliance service assists you with Business Software Alliance (BSA) audits and effective software license programs.
• Facilitates software savings by identifying unused and exceeded licenses.
• Ensures corporate policy adherence by proactively monitoring all assets.
• Generates reports for license allocation / usage monitoring and trends.

Security & Protection
Our Security & Protection service for desktops and laptops focuses on protecting the critical corporate and client data that employees have on their personal computers. Ineffective desktop security and protection results in employee frustration, downtime and lower productivity.  Our Security & Protection service for desktops and laptops includes:
• Virus Protection and Remediation
• Patch Management
• Patch Distribution

Online Backup & Storage
Online Backup of employee desktops and laptops has become a “need to have”.  With the proliferation of the internet and access to data comes the need to ensure critical data is safeguarded. Our Online Backup service ensures that all desktop and laptop data is backed up and completely protected regularly in accordance with your corporate policy – daily or weekly.