The Utility Company - Connected Office Services TM

When the Internet was first introduced as a key tool for business in the 1990’s, the early predictions had us moving toward the “paperless office”. Since then, paper consumption has actually increased by multiples each year, because of the Internet as a limitless source of information. With that, has come the need for more sophisticated devices, known as multi-function printers (MFP) that are connected to the network.

Single-source Provider
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The copier/printer is a critical tool for most small and medium-sized businesses! Unfortunately, the various providers in the supply chain deliver you this critical device in a business model from the 1970’s – “selling you a box” with a reactive time-based service contract to maintain it. This leaves you with the following challenges:

Working with a traditional office equipment dealer that “over-sells” you equipment that you do not need.
Buying equipment from vendors that can not be remotely monitored and maintained.
Locking yourself into a reactive service agreement that is costly and inefficient.
Calling for service on the printer and speaking to someone that doesn’t understand your network.
Going to a retail store and buying a sub-standard line of printer that consumes more toner monthly then the cost of the machine…

Demand for managed printers/copiers (toner/meter/service automation) and service models like cost-per-copy requires a new model for the 21st century - a new type of technology supplier.

The New Way!
The Utility Company is your Single-source Provider:

No more calling three people and still not getting an answer to your problem.
No more dealing with 3 to 5 different point suppliers for your technology requirements.

Let us recommend a low-cost, multi-function printer that fits your business requirements and budget and makes the low-maintenance promise a reality through proactive service automation, including:

1-866-My-Utility Live Helpdesk – eliminate 90% of onsite service visits!
Remote monitoring of key points of failure for network availability.
Consumables monitoring - toner, maintenance kits.
Remote meter reading.
Triage error codes - initial troubleshooting, network print status.
Liaison with vendor/provider support organizations.
Green IT - reduce paper and toner consumption dramatically

Do you have what it takes to become a Utility Service Provider?