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How do we deliver to our Utility Service Providers?

The Utility Company has developed a complete business system that provides our franchises - we call them Utility Service Providers - with the ability to offer proactive (as opposed to the traditional reactive ”break/fix” model) enterprise-level managed IT services (and BEYOND - All things technology ) to small and medium-sized businesses (SMBs) through our monthly fixed fee Connected Office suite of services. 

BMS is comprised of two program levels:

  • BMS Master Reseller - for value-added resellers (VARs) in IT and vertical channels that want an alternative to Do-it-Yourself managed service programs.
  • BMS Franchise for technology sales and service professionals looking for a complete business-in-a-box to enter and prosper in managed services (and beyond).
Ways in which The Utility Company helps to ensure our partners success include:

TO Managed Services...
  1. Recurring Revenue - Predictable & high value revenue and cash flow.
  2. Exclusive Territory - Exclusive market with all marketing and sales activities (local and national) driven to the territory owner eliminating any channel conflict
  3. Complete Business System - Your program fee includes complete front and back-office support for sales, marketing, administration, network operations center, helpdesk and service management (with 80-90% of the service catalogue delivered remotely).
  4. Over 90% of Services Delivered by HQ - The Utility Service Center and 1-866-My-Utility Live Helpdesk combine to deliver and remotely remediate the vast majority of customer issues, allowing you more time to concentrate on customer growth.
  5. Proven Fixed Fee Model - Predictable, recurring revenue stream from regular managed monthly contracts allows you to better budget for HR, campaigning and overall business growth.
  6. 1-866-My-Utility Per Minute Live Helpdesk - ability to re-sell 1-866-My-Utility Per Minute Live Helpdesk service available at www.theutilitycompany.com/perminute - the ultimate new customer acquisition tool!
and BEYOND Managed Services...
  1. National, Activity-based, Sales and Marketing – Utility Service Providers across North America pool their sales and marketing successes in our centralized system and share successes in regular “State of the Nation” webinars and in person at our yearly Utility Revolution Summit. It's like having countless promotional firms at your disposal!
  2. Communications - The first stage in going BEYOND managed services, from your customer's viewpoint, is helping them to better communicate their business both internally and to the outside world. Offering them website development, web content management, and unified hosted communications (email/Exchange, VoIP, etc) helps position you as a trusted business advisor.
  3. Virtualization - Virtualization represents the cutting edge of the movement towards true "Utility" computing. To the end-user it represents a real savings in terms of hardware/software lifecycles and costs. But more importantly, the ability to offer it positions the Utility Service Provider as a trusted business advisor who's assistance is invaluable to the customer's day-to-day operations.
  4. Business Management -Small and medium-sized businesses haven't had the financial wherewithal to justify adding a costly Enterprise Resource Planning (ERP) system to their business - despite the fact they have the need to unify their accounting systems, Customer Relationship Management tools and Sales & Marketing activities. By adding an on-demand/cost-effective Business Management service to your portfolio you can further differentiate yourself from traditional MSPs and technology service providers.
  5. Single-source Provider - Connected Office enables Utility Service Providers to become the one vendor offering ALL things technology. This gives your clients the peace of mind and ease of knowing who to call whenever they have an issue. The ultimate tool in customer retention.

What is the process like to become a partner?

Download the Beyond Managed Services franchise opportunity brochure

Do you have what it takes to become a Utility Service Provider?
Franchise Locator - Is Your Desired Territory Available? Request More Information Want to know more about Connected Office services? Apply Today! Return to Beyond Managed Services - home The Beyond Managed Services Opportunity Our Program for Affiliate Organizations Our Program for Entrepreneurs Contact Us Find out more about Connected Office BMS for Entrepreneurs BMS Select for MSPs