Join the #1 Managed IT Services Franchise in North America!

Beyond Managed Services (BMS) is a revolutionary partnership opportunity that provides sales and technology professionals with a complete business system, including front and back-office support, for the marketing, sales and delivery of virtual IT service and support to small and medium-sized businesses.

• Are you a sales or technology professional in the managed services space? 
  Stop building someone else’s business, and start building your own recurring revenue based business today!

• Are you a sales or technology professional looking for a change? 
  Control your own destiny by owning and managing your own high-value managed services business!
  
  

Beyond Managed Services Program Overview

Becoming one of our Utility Services Providers means having a complete business system with front and back office support for sales, marketing, administration, MSPAlliance-accredited network operations center, helpdesk and service management with over 95% of the service catalog delivered remotely from head office.  Key features include:

• 1-866-My-Utility help desk – live end-user Level 1 and 2 technical support with Per Minute option.
• Sales – joint calls, sales management, customer events.
• Marketing – programs, collateral, campaigns, PR, Utility Service Provider locator.
• CRM/service desk – centralized customer relationship management/service desk
• Administration – documentation, operations guide, HR assistance.
• Finance – billing, collection, tax, leasing, monthly partner report.
• Service management – policies, procedures, best practices.
• NOC – centralized network operations center, dispatch and management tools.
• Utility Service Center – 24x7 remote monitoring and management.
• Utility U training – partner and end-user self-help and Web training.
• The Utility View – monthly newsletter with closed-loop marketing campaign.
• Powered By Utility and Referral Programs – easy-to-use lead generation program to leverage local channel partnerships.
• MSPAlliance Accredited Master MSP – join forces with one of the industry pioneers!
• Utility Certified Vendor Program – ensure expertise in supporting key technologies and vertical line of business applications.
  
  

Why are we the #1 Managed Service Franchise and one of the top-rated technology franchises by Entrepreneur.com?

It's pretty simple really - We go above and beyond compared to ANY technology franchise you'll find to make our partners successful. Just as we advertise to our Connected Office clients, we enter into a TRUE partnership with our partners - one where our success is directly tied to yours.  Unlike other franchises and managed service providers we don’t outsource the services our customers entrust to us to deliver!

Ways in which The Utility Company helps to ensure our partners success include:

TO Managed Services...

1. Recurring Revenue - Predictable & high value revenue and cash flow.
2. Exclusive Territory - Exclusive market with all marketing and sales activities (local and national) driven to the territory owner eliminating any channel conflict
3. Complete Business System - Your franchise/program fee includes complete front and back-office support for sales, marketing, administration, network operations center, helpdesk and service management.
4. Over 95% of Services Delivered by HQ - The Utility Service Center and 1-866-My-Utility Live Helpdesk combine to deliver and remotely remediate the vast majority of customer issues, allowing you more time to concentrate on customer growth.
5. Proven Fixed Fee Model - Predictable, recurring revenue stream from regular monthly contracts allows you to better budget for HR, sales and marketing for overall business growth.
6. 1-866-My-Utility Per Minute Live Helpdesk - ability to re-sell 1-866-My-Utility Per Minute Live Helpdesk service available at www.theutilitycompany.com/perminute - the ultimate new customer acquisition tool!

...and BEYOND Managed Services...

1. National, Activity-based, Sales and Marketing – Utility Service Providers across North America pool their sales and marketing successes in our centralized system and share successes in regular “State of the Nation” webinars.  Integrated sales and marketing campaigns with monthly peer group reviews.
2. Communications - The first stage in going BEYOND managed services, from your customer's viewpoint, is helping them to better communicate their business both internally and to the outside world. Our  Connected Office communications services helps position you as a trusted business advisor.
3. Virtualization - Virtualization represents the cutting edge of the movement towards true "Utility" computing. To the end-user it represents a real savings in terms of hardware/software lifecycles and costs.
4. Business Applications – For most small and medium-sized businesses their line of business application is the critical technology they utilize.  Our vertical Connected Office programs extend our service coverage to include proactive support for industry-specific line of business applications through our Utility Certified Vendor Program.
5. Single-source Provider - Connected Office enables our Utility Service Providers to become the single point of contact to deliver and manage technology, communications and vertical business applications – 95% Remote; 100% Proactive.

> Apply today/contact us to learn more about the BMS program

> If you are an existing service business and are looking for an alternative to Do-it-Yourself managed services ask us about our Master Reseller option.